Take action! What’s the problem? The Home Office is using two AI tools: The Asylum Case Summarisation (ACS) tool uses ChatGPT-4 to summarise asylum interview transcripts. The Asylum Policy Search (APS) tool summarises country Policy and Information Notes (CPINs), guidance documents, and Country of Origin Information (COI) reports. The Home Office’s own evaluation revealed that 9% of the ACS AI-generated summaries were so flawed they had to be removed from the pilot. It also found that 23% of caseworkers lacked full confidence in the tools’ outputs.