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Bich Nguyen
@bich@apobangpo.space  ·  activity timestamp 6 days ago

Hello Mastodon users, I'm working on migrating to a new instance since Med-Mastodon is shutting down.

When I go to Account > Account Settings > Move to a Different Account, I enter my new Mastodon handle (with an "@" in front of it) and old account password, I'm getting error messages in the new handle and the password fields.

I've tried resetting my password. I've tried a few times. Any ideas? Thank you in advance. I need to go to bed, but hope to receive ideas.

#migration #Fediverse

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Huskify
@huskify@mastodon.world replied  ·  activity timestamp 6 days ago

@bich Unfortunately I been having the same problem. I used the feditips article mentioned step by step. I also tried resetting my password.
#MedMastodon

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Fedi.Tips
@FediTips@social.growyourown.services replied  ·  activity timestamp 6 days ago

@huskify @bich

What error messages are you getting?

If it's the one about "something not quite right" you might want to try waiting 24 hours after you've started the process to see if you're still getting the same error message.

According to one of the developers it can sometimes take up to 24 hours for the alias on the new server to start working and waiting a day seemed to work for some people.

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Bich Nguyen
@bich@apobangpo.space replied  ·  activity timestamp 5 days ago

@FediTips @huskify

That is the message I was getting. It says the handle of the account "is not an alias of this account" and the old account password box also turns red. I'll see if it's better in 24 hours.

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Huskify
@huskify@mastodon.world replied  ·  activity timestamp 5 days ago

@bich @FediTips So I waited 24 hrs, and I think I found the problem on my end. I entered the new account I was migrating to, and then instead of entering the password to the new account next, I entered the password from the old med-mastodon account (which is counter-intuitive as I was entering the password of the new acct). If I had read it more carefully it says enter password of the current account. I figured it out after I first entered my new acct password and it had an error message.

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